Reference

nx88 Privacy Policy For Your Account

Your account data stays connected to the specific services you use, and the nx88 Privacy Policy explains each handling step in clear terms.

Clear data purposesWallet record detailsAccess and change requests
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nx88 nx88 Privacy Policy For Your Account
CONTACT ROUTES

Get Privacy Help Beside Account Access

A direct support path helps you resolve a privacy question without explaining your account history repeatedly. Open the support route beside login or the cashier area, describe the request, and include only the details needed to locate your record. We use that first message to verify the account before discussing wallet records, device activity or a requested correction.

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Account access

If you cannot open your account, use the support route beside login. We first confirm the account details you provide, then explain which data is needed to restore access where local law permits.

Wallet records

For a DANA, OVO, GoPay or QRIS receipt question, send the reference shown in your cashier history. We use that reference to locate the relevant record without requesting unrelated personal details.

Data requests

Ask for access, correction or deletion through the same support path. We may request an account check before acting, so a change reaches the correct account and does not affect another person.

ACCOUNT SAFETY

How nx88 Handles Your Personal Data

We apply the Privacy Policy to the practical records created when you log in, contact support or check a wallet status.

Account details

We collect details such as your phone number and account identifiers to create, verify and maintain access. Before discussing private records, we compare the request with the account step already completed.

Device signals

Login time, browser type and device signals can be recorded to detect unusual access. These checks help us protect your account without treating a device signal as a complete identity record.

Cookies

Cookies and similar storage can keep a session active and remember settings on your device. You can manage browser storage, although clearing it may require you to complete the account access step again.

Wallet references

A DANA, OVO, GoPay or QRIS transaction reference may be retained beside the related account record. We use it to check status, match a receipt and answer a specific support request.

Retention periods

We retain each category only for the period needed for its stated purpose, account records or applicable legal duties. Ask support how a particular login, wallet or message record is scheduled.

Policy changes

If this Privacy Policy changes, we will show the revised wording through the policy page and account access path. Your continued use where local law permits means you can read the updated handling terms.

Privacy Policy Questions About nx88

These answers address the questions we most often receive about account records, wallet references, cookies and requests made under the nx88 Privacy Policy. If your situation is different, use the support route beside login and describe the record or account step involved. We will explain the next verification step where local law permits.

It covers account details, login and device records, support messages, cookies, wallet references and related activity records. It also explains how we use, retain, disclose and correct those details.

Use the support route beside login or the cashier area and ask for account data access. Include your account identifier, then complete the verification step before we discuss private records.

Yes. DANA and QRIS references connected with your account can be handled under the Privacy Policy, along with OVO, GoPay, bank transfer and virtual account records.

You can request a correction through support by naming the record that appears inaccurate. We may check your account first, then update the detail or explain why a record must remain unchanged.

Cookies can preserve a session and remember device settings during account access. If you clear browser storage, you may need to log in again and repeat the account verification step.

Retention depends on the record type, its stated purpose and applicable local requirements. Ask support about a particular login, wallet reference or message, and we will explain the relevant period.

Send a deletion request through the support route, identifying the account and records involved. We assess the request against account duties and local law, so some records may need continued retention.

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